In An Emergency

Annecto – Emergency After Hours Response Service (EARS)    

Freecall: 1800 72 72 80 (5pm to 9am Monday to Friday and 24 hours on weekends)

EARS provides free support, in-home and emergency after-hours assistance to eligible people finding themselves in unexpected times of need. EARS provides assistance for people with a disability, older people and their carers, including short-term personal care, telephone and in-home support, at no cost, after-hours.

Eligibility: This program is for older persons, people with a disability, or those who care for someone older or who has a disability. EARS is designed for people who don’t have access to an after-hours service (either not on a funded package or their agency doesn’t provide an after-hours service).
Program Hours: 5.00pm – 9.00am, Monday – Friday, and 24 hours on weekends and public holidays.

Contact details:
Phone: 9687 7066 (enquiries during business hours)
Fax: 9687 5621
Email: ears@annecto.org.au
Website: www.annecto.org.au

Commonwealth Respite and Carelink Centre (CRCC)   !

Freecall: 1800 059 059 (24 hours)

Short term respite and planning services available for the primary carers of people with a disability. Funding for emergency and short term respite may be available.

Eligibility: People caring for someone with a disability and residing in the Eastern Metropolitan Region.

Contact details:
Phone: 1800 059 059 or (03) 9239 2580 from mobiles and callers outside of Eastern Metropolitan Region.
Website: www.ucco.org.au